Having recently suffered truly terrible service from BA, and deciding never to fly with them again, we booked with Emirates for a trip from London to Dubai. We have flown with Emirates a number of times over the years and have never had a problem.This time was no exception, in fact I felt that I should post here on Trustpilot to say how good the flights were, as most postings are, by nature, usually negative.We travelled out of Gatwick on the 29.5.24 at 21.45 on Flight No.EK010, as a family of six with two young children. The flight was probably the best I have had for years! The cabin crew, particularly Marko and Mohamed were amazing, true professionals who were simply excellent at their jobs. I will remember their care and kindness for ever.We returned on the 4.6.24 at 14.55 on flight No.EK009. Our seats were in economy on the upper deck of the aircraft. This flight could not have been more different to the outbound flight through no fault of Emirates. The problem was a particularly difficult and ignorant family sitting just in front of us. I will not go into detail about their behaviour, but the cabin crew were amazing in their patience and handling of them, as the situation could have easily escalated and got out of control, again true professionals.
