TICKET REF:LVY32W BASICALLY INAPPROPRIATELY WE WAS CHARGED £500 THEY THREATEN ÜS THAT IF WE DO NOT PAY OUR FLIGHT WILL BE CANCELLED? THE STAFF WAS HARSHLY BEHAVING WITH US WAS VERY INSULTING. WE WAS VERY DISAPPOINTED WITH SUCH BEHAVIOUR. I WANTED TO SPEAK TO MANAGER & UNFORTUNATELY THEY DO NOT CALL MANAGER. ACCORDING TO MY CIRCUMSTANCES I CANNOT AFFORD TO PAY AND I KINDLY REQUEST TO REDUCE THE AMOUNT OF MONEY UNFORTUNATELY THEY DOES NOT ACCEPT MY REQUEST WHY? I AM POOR AND I AM ORDINARY POOR WORKER! I WORK OVERTIME TO SAVE MONEY TO TRAVEL TO MEET MY MOTHER & MY SISTER IN MY HOMELAND. WE WAS CHARGED £500 AND WHENEVER I REMEMBER THE BEHAVIOUR OF STAFF IS HURTING IN MY HEART HOW HARSHLY THEY INSULT ÛS.ME&KIDS&WIFE WAS HARASSED HARSHLY BY NON/MUSLIM STAFF DESTROYED OUR JOY&HAPPINESS OF TRAVEL TO SADNESS. THE STAFF HARASSED US BECAUSE WE ARE MUSLIM AND WE WAS CHARGED £500 BY EMIRATES STAFF! WE CLEARLY SEE HATRED ON THEIR FACES&EYES. THE STAFF SAID BUY 2/HAND BAGS FOR 2/BABIES REMOVE BABIES STUFF & MAKE 2/HAND LUGGAGE? WE SAID HOW WE WILL HOLD FOUR HAND LUGGAGE WITH TWO SMALL TODDLERS IS DIFFICULT BUT THEY WAS ZALIM&CRUEL & DID NOT HAD RAHMÂ IN THEIR HEART? AND OTHER GUY WAS STANDING BY SIDE WE REQUEST HIM TO CALL MANAGER TO SPEAK AND THEY BOTH STARTED MOKING MAKING FUN OF US THAT WAS BIG INSULT? AND THEY WAS JOKING ABOUT MY DAUGHTER SHOES? WHY THEY WAS SO CRUEL TO MUSLIM?THEY WAS NOT ALLOWING US TO TAKE BABY PRAM & EACH BAG WE HAD CHILDREN STUFF & MILK BOXES AND EACH BAG 2/2KG EX/WEIGHT WE HAD & THEY WANTED US TO REMOVE & MAKE HAND BAG WHEN MY MOTHER WENT UMRAH BY SAUDI AIRLINE EACH BAG SHE HAD 4/4/KG EXTRA WEIGHT TOTAL 8/KG WAS ALLOWED BY SAUDI AIR WAS KIND&GENEROUS DO NOT CHARGE? EGYPT AIR WAS KIND&GENEROUS ALLOWS EXTRA KG IN EACH 2/BAGS. WE&OUR CHILDREN WE ALWAYS TRAVEL BY EMIRATES AIR FROM LHR/AIRPORT. UNFORTUNATELY THIS TIME FEB/2025 OUR FLIGHT WAS FROM STN/AIRPORT. BASICALLY THAT WAS DISASTER? I KINDLY REQUEST EMIRATES AIR TO RETURN OUR MONEY AND IT IS WRITTEN IN QURAN NOT TO TAKE POOR PERSON MONEY IS RIBA WHICH IS HARAM IN ISLAM?IN QURAN ALLÂH COMMANDS AND NABI MUHAMMAD RASUL ALLÂH ALSO SAID DO NOT HARASSED POOR INSA’AN BY TAKING POOR PERSON MONEY IS RIBBA? EMIRATES AIR IS RICH THAN WHY THEY TAKING RIBBA FROM POOR? I KINDLY REQUEST EMIRATES AIR BY THE NAME OF ALLÂH RETURN OUR MONEY FOR ALLAH & MUHAMMAD RASUL ALLAH KHATIR“ALLÂHÜ ALLA KULLI SHAYIN KADIR” “BISMILLAHI AR/RAHMÄN AR/RAHIM” & NABI MUHAMMAD RASUL ALLÂH SAID NEVER TAKE MONEY OF POOR WITH(GHASBA) BY FORCE WHICH IS RIBBA IN EYES OF ALLÂHMY NAME: YASEEN ARIF TICKET REF: LVY32W EMIRATES PASS: EK 621 864 025