SCAM ARTISTS!! Any reviews saying anything good are because they've never had an issue that requires customer service. I bought a theme, built entire website around it. The author pulls the theme down after only being up 1 year and no further updates given. The author and theme are gone from Envato. And now the theme is not working correctly because it needs an update. They're website states all purchases come with free updates. They're customer service is some guy named Juan who literally uses a blanketed response to every email. They say it's resolved but then go on to tell you that they can't give a refund. So you can buy a product and it can just stop getting updates ay anytime and you're stuck with a broken product. Their emails even stated if the item was broken or not working they would give a refund.. After showing screenshots of it not working and showing them on their own website that they say they will give refunds for non working products and they still wont give a refund. It's one of the only marketplaces for themes, they have a monopoly. Good luck if you have ANY type of issue with your purchase. Cause customer service will find every way in the book to not refund you. And even when you show proof and screenshots they will just ignore you.. cause really, who's gonna sue over a $60 theme right? It's the fact we built an entire website around the theme.. 100+ hours in the building of the site and thousands later and now we have to get a new theme.
