elcorteingles

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I am giving the company one star…

I am giving the company one star because I cannot give it no stars. I purchased baby furniture on 6 March 2021. Delivery was 29 March and 7 April. Nothing fit together. All items are unusable as is. Dresser had wrong brackets and was missing the support piece - which they insist they delivered. Mattress was wrong size for crib. They refuse to fix or replace the items within the 15 day window I am allowed to return. I have spent hours trying to work with them. I did find a customer rep who speaks English but his ability to help is limited. I will NEVER purchase another item from them. These items were expensive and I thought I was purchasing them from a quality company. I am so sorry I did not read the reviews first.

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Date of experience: Apr 08, 2021