El Corte Inglés is usually a reliable place to shop, but I am very disappointed with my experience in the shoe department. I recently bought a lovely pair of sandals. I wore them for one afternoon, and I suffered some painful cuts due to the leather straps... I returned the sandals slightly worn and they refused to even give me a return for a store credit. I am used to stores that accept returns, no questions asked, and I was stunned by their rude and curt denial to consider my return. I was stunned when the lady at the counter explained that shoes worn at all cannot be returned... I would not have returned comfortable sandals, and these were practically new, barely worn. So it goes... I will never be shopping for shoes there again.