Ordered and paid for a Bosch washing machine on the corteingles.es website. Delivery date was given for a few days later. As I received no confirmation message, email or call ( don’t even think about giving a foreign mobile number- their system can’t cope…), I rang their help- line on the day of delivery. Was told delivery wouldn’t be today after all but they couldn’t give me a definite new delivery date. Asked for a refund- was told by the help- line operator that he would’ apply for this’, I would get an email when this had been processed, and no, he couldn’t tell exactly when. You get the idea. Avoid this company- they have learnt nothing from the likes of Amazon when it comes to customer service.
