economist

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Really bad customer service

Really bad customer service and very disappointed. I cancelled my subscription in Oct 2016 and they kept charging me till July 2017. The worst thing here is they stopped the notification of payment as I unsubscribed and then they kept taking the fee without notification. I raised this issue but received only auto-reply. Still waiting for the refund. Not recommend any friends to subscribe it.

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Date of experience: Aug 04, 2017