economist

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DO NOT SUBSCRIBE TO THE ECONOMIST

DO NOT SUBSCRIBE TO THE ECONOMIST. Seriously, really great newspaper but terrible, terrible customer service. I signed up on the 'student deal' which was €20 for 3 months. I terminated the subscription after the 3 months by using the chat option given on their website. The operator confirmed my termination and ensured my refund would be deposited within 5 working days, but I never received a confirmation email. Fast forward couple weeks later, my account has not been terminated, they keep charging me and dont respond to any emails.

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Date of experience: Jul 08, 2020