economist

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subscription not refunded

I would like to share that I did subscribe to the economist online edition for three months, with the option to cancel any time and be refunded for the time not used.After one month and not being happy with the articles I decided to cancel, after chatting and email, I cancel the subscription but did not receive any refund.I will not trust this company anymore.------------------------------------------Already provided the information requested by the Economist to the customerhelp email------------------------------------------I'm glad to make it clear that was in fact a refund from Economist sent some days after my cancelation. The description of the transaction was not clear in the bank statement. Sorry for the invenienve. Thank you.

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Date of experience: Oct 10, 2021