I use Ebay for a few second hand shopping 10 years ago and my experience was very good. In contrast I bought a simcard which they say was delivered, they have not been able to give further details to who or how. 1. We never received the simcard from Europe to Europe, the seller said he was in germany.2. I contacted the seller several times, he was only able to send me a screen saying that was delivered on the 30 June and registered, yet he did not offer any way to look into the matter if the post gave it to the wrong address or other issues.3. Ebay says that if you do not have the item is guarantee they return the money. I contacted Ebay, and they decide with not reasoning that they will not return the money not they will send another sim.4. I appeal and had 2 messages on the same day ,a) one directed me to contact uk dhl website, and do the investigative work for them :( but the envelope was coming from Germany, I spent the evening and ended up in german website, with the tracking number following their advise, i found out that there was not further information to who or how the envelope was deliver.b) the second message on the same day said that my appeal was not succesfull.I sent them a message telling the situation and how they could say they guarantee a delivery if they do not...The problem with Ebay is that there is no responsibility, no integrity towards the customer, and this is very serious. I have order a second card to another seller and we will see what will happen next.In the meantime, I was going to open a market place but I have decided that they will ruin the reputation and therefore no bussiness with integrity can be done with them unless they change. I just realize that the web appears like this "ebay.ie"Consider if you are going to spend a lot of money in an item that they are not to trust at the moment , buy at your own risk
