eBay

1.2
1.2 from 1.5K Reviews and Ratings
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Look of customer support

I’ve been trying to resolve an issue with my eBay account being restricted for the past six months, but unfortunately, I’ve received no help. I’ve spoken to multiple agents and have responded to their emails as requested. I was even told to expect a call from eBay to resolve this, but that hasn’t happened. The department responsible for this issue is apparently not allowed to contact me directly, and I keep receiving the same generic emails with no progress. I was promised last week that I would hear back within three working days, but that has yet to happen. The lack of support and poor customer service is incredibly frustrating. I hope eBay sees this and takes action to finally resolve this matter by contacting me directly. If there is any outstanding customer complaints which I haven’t resolved, I’m happy to deal with that because I understand customer always come first.

1
Date of experience: Dec 19, 2024