DONT BUY FROM EBAY!Terrible experience from eBay customer services in getting a refund. I paid for a collection only item on 29th october and the seller did not respond to my request for a time and place for the collection. I tried to cancel the order but the seller did not respond and so I requested a refund. I have not received a refund and have had to phone eBay 5 times to try and chase it up. 10 days ago they told me that a manual refund has been approved and I would get the money in 24 hours. I still have not received it. The customer service agent I spoke to today, Nasima, was rude and obstructive and said she would try and submit another manual refund request but this would not be approved until 7th January! All in all, a terrible experience. Will never buy on eBay again
