The so called "volunteer mentors" are actually incentivized ebay representatives who are given "perks" and incentives to parrot ebay policies and perspectives when distressed sellers share their challenges & grievances in the "community". Massive conflict of interest. You will be abused and then censored by these folks if you challenge their scripted perspectives and question their protocols. Abusive and corrupt community. They will bully you and then ban you if you do not bow down to the hierarchy. Massive conflict of interest. CORRUPT non-synergistic company.