The ebay rating here, on Trustpilot is 1.2. That is the TRUE rating. People are unhappy with the "service" ebay provides. But does eBay care? Absolutely not. They charge abnormal fees and they will nail you if you ask for help. This what happens when a business grows too large. The companies like Amazon or eBay must be splitted and they must start to compete each other. For example, if a company grows up to 500 million dollars, it must split in half. Two parts become separate competitors on the market and this will give the whole industry the true value. They will beg you to sell on their platform, instead of kicking you out for whatever that useless, unprofessional, and most of the time STUPID support from philippines decides.