Wow. So I ordered a "new in box i-pod" from a verified seller. What I received was not new in box, it was a refurbished device that had third party software on it that made it impossible to use. After getting jerked around by the seller which included returning it at my expense only to be ghosted and without a refund, I opened a claim with VISA. After this, E-Bay sent me an e-mail saying that I should have went through them. When I reported the seller to E-Bay for selling fraudulent items, which according to their site is a no-no, they informed me that AI has determined that I was wrong and the seller is allowed to continue to sell fraudulent items. E-bay, kiss my a$$. Will never spend a penny on anything from their worthless, integrity lacking website.