I returned to ebay after an absence of 12 years due to past bad experiences. I was filled with trepidation, mainly because they use Royal Fail so deliveries are hit and miss.First few orders went well, started gaining confidence in ebay again.Then it happened....the claim my package had been delivered when the pic proved it wasn't my address.Seller expected me to go and retrieve it. I tried but they refused to open the door. Prolly too busy enjoying my stolen order.Seller had lots of excuses why couldn't refund me so ebay had to step in and give me my money. It happened on my birthday too.While I'm grateful I got my money back, I just don't have the confidence to order again.