"I see here that you have been a customer for...wow...24 years! Thank you for your loyalty"What a patronising smack in the face that line comes across as when customer service treats you as though you've been a customer for 24 minutes. In trying to get to the bottom of a "policy violation" it became abundantly clear that the team in charge had no clue about their own policy. A challenge is met with condescension and strawman arguments. A call back, when promised, is made once and never again if the phone is not picked up in time. Appeals and resolutions are opaque in their machinations when (or rather if) they are followed through to a conclusion. There is a lot wrong with eBay these days and management doesn't seem to care. From AI chatbots and unthinking automotons proclaiming to be human to exorbitant fees and witholding of payment (and what exactly does eBay do with your money whilst it's waiting for delivery of your sold item?).What a shame as the idea was, is and always will be sound. Who would have thought that separating from PayPal would sound the death knell for this once great ecommerce behemoth. If you can't move with the times, you get left behind. I, for one, look forward to the day the stinking, rotting carcass of this decrepit company is a distant memory.
