-10. Why isn't it possible to do minus stars? Minus 10 stars for all Sims 4 Origin game software and updates: being forced to do everything only online through Origin, including updates.I will try and add this review to every Sim 4 pack I own in order to try and warn people of this problem because it affects every single pack I have bought – and, unless they actually fix it, sadly wasted my money on.As I sometimes prefer old fashioned things, I’ve always been a bit dubious about having to download and play the Sims 4 game solely via Origin and always having to be online to start the game, I think, as I much prefer to have something tangible such as DVDs etc. Unfortunately the latest Origin update has proved me to be right as their latest update has completely and utterly ruined 95% of my game! I had naively assumed that updates could only be a good thing in order to protect my computer and improve game performance. Well, that was completely wrong. 95% of my characters are covered in weird, random tattoos from head to toe and look like aliens – which might be considered fun, but only if I chose that - which I most definitely have not.I reported the problem as a bug on 8th December 2020 after the update on 7th. I used the chat to ask for advice on 10th December, but all they could say was to wait for the next update, whenever that might be as, apparently, they are working to fix the problem their update created. When I checked my case today, 14th, all it says is “NO FIX AVAILABLE” with nothing to indicate that they are actually bothering to try and fix it or not and I can’t be bothered to waste yet more time trying to find out today.I could not be a more dissatisfied customer than I am right now. The actual game is usually great, although Sims 2 Apartment Life was far superior, in my opinion, to Sims 4 City Living, as was Sims 2 Bon Voyage compared to Sims 4 Island Living in some ways. But unfortunately it doesn’t seem like it will be possible to install my old fashioned Sims 2 discs and completely avoid Origin and their download rubbish, as I would like to do, as it refuses to install so far.Unless they actually fix this problem I am definitely not going to waste any more money on Origin, and after this awful gaming experience probably won’t anyway. Thankfully I’ve always waited for 50% discounts before buying extras, so at least I didn’t waste more money than I already have. Just as well it’s only a game and not anything actually important!I had to uninstall and reinstall everything – all because Origin controls everything and is useless at fixing any problems they cause with their updates. They presumably don’t care less about their customers once they have their money. So I’m not going to bother wasting any more of my money on their products because their so-called ‘customer service’ is so useless and a complete waste of time.
