Hard to even say anything without being rude. Clearly customer services is held in India or a country where English isn't their first language. As not one individual had the capability of identifying my issue from my complaints(with photographic evidence provided, might as well have sent a picture of some toast as they never looked at it). On top of that they struggled spelling and even constructing proper sentences. When they fail to help they stop replying and mark the issue on your account as no fix found...