1 star is generous. After six weeks I can still not play MUT. If you have an Xbox series X don’t waste your time or money on this. They still have not been able to fix the issue after six weeks in customer support is worthless. This game was nowhere near ready for release and they are not working hard to fix the issues. SIX WEEKS and I still cannot access 90% of MUT features. Creating a case does no good. Every new person who takes it asks the same questions you already provided. Apparently their customer service doesn’t understand how case numbers work and cannot review previous communication. This is my last EA sports games after 20 years.