I have used the Origin app for my Sims 3 & 4 for the past 8 years and never had a problem with it. Not until I downloaded the EA app. I had to reboot my computer 4 times because I thought I had a virus or a problem. I found out that it is just the EA app itself. I lost years worth of gameplay because of this app. My Sims 3 wont even work for an hour before it freezes and shuts down. This app is super slow and I cannot play either of my Sims games without them freezing or crashing. I did not pay 300+ dollars on this game and expansion packs for it to work like this. EA you need to do better.