I called EA about my psn account not being able to link to my EA account. Long story short my EA account was hacked. Even though I could verify it was my account and verify through the primary email, which is also the original email on the account. They said they could not remove the other email (that the hacker added to my account) without me being able to log into that email.... how can this be? I even asked to talk to a supervisor and the supervisor said the exact same thing. I then asked if they could just refund the game I had just purchased from them. She said there is nothing we can futher do and then hung up on me before I could even respond. I called back and they acted like they didn't know about my call and said the supervisor I was talking to went home for the day already. Yet still refused to do a refund for the game because it has already been played. Which I never got to actually play it. It never let me passed the account login in the beginning. I had to dispute the charge with my bank to get my money back on a digital download from the day before that I never got to play. Needless to say I will be avoiding EA games. The date may not be the right date but it was close to then.
