A big NOPE! for this site! I've tried for a long time and can not get help or a refund for a game I purchase from them that just up and stopped working. They keep emailing saying "if you still need help reply to this email"....then when you do it just bounces right back undelivered. Can't get my refund, can't get help, and they do NOT even have the option in the help section for laptops. LAME site!