I mistakenly set up auto pay a few years ago. I failed to change my email address and can't change it or log in without the stupid code they supposedly email to you. I tried to stop it in my paypal account and am told I need to contact customer support - well that's a joke - those emails are never delivered - EA's server refuses the connection. So I'm out the money and can't log in. I agree - EA deserves 0 or fewer stars!