My account got hacked, when i recovered it was banned, I made the false assumption that as the account wasn't in my control when it got banned and presumably banned because of the hacker, that i would be able to get my account back alongside the thousand of hours I've spent on it. However I was wrong, the customer helpine gave me no information on why the account was banned and offered no form of hope in getting my account unbanned despite plenty of evidence as to it not being me who was in co trolley while it got banned.
