I am a paying member. I have a streak of over 1,300 days. I am quitting in December. 1. No customer service2. No way to ask questions - comments have been locked.3. No way to access old comments - they have been deleted and replaced with a self serving "Share your progress" as a free advertising tool for DuoLingo.In short, a rather useful and enjoyable learning tool has become annoying and useless.Their "education experts" couldn't even get it right when they looked for words that were basically the same in every language. They came up with tea and pineapple. Hello! Number one is pizza! LOL