This company lied and stole my money. I purchased a pair of shoes in store for home delivery and the girl who placed my order entered in the wrong address. My shoes were lost for weeks. I called DSW customer service and was told by a manager that I would be shipped a new pair of shoes and that I would also receive my money back for the inconvenience. Now all of a sudden a few weeks later no refund has been issued and I was told by Brandon that it's nothing they can do. I am so upset with this company for lying to me about everything. I will never shop with them again and will make sure I tell my experience every chance I get.
