Horrible customer service. Blaming the 10 day delay in shipment on covid 19: but ordered a different sandal three days later and will be delivered tomorrow, only six days. Seems that dsw is using covid 19 as an excuse for not having to ensure prompt deliveries. In addition, the customer service representative was from India and I could hardly understand him. Will not be using DSW anymore. Zappos is an American company and I will be using them,
