Failure to issue credit for return. Ordered a pair of boots. Delivered (over two weeks to arrive) Did not fit. Requested a return. Received info and sent via fedex. Checked online for delivery. Received. No credit received after three weeks. No record update of return found on DSW site. Contacted. Return email with promises to issue credit in 3-5 days. None received. More emails, more promises. Disputed charge through my bank. Never again.
