Ok! I've got to give @dsw & customer service a huge SHOUT-OUT! 🧡 I purchased these shoes (Mercanti Fiorentini) for my husband & our upcoming anniversary trip. I'm Elite & have great perks with fast shipping being just one of those perks. I enjoy shopping there as they are competitively priced & the options for the entire family are endless!! There with a shipping problem so they wouldn't arrive on time. Bummer. However! After reaching out to @dsw (awesome!) Customer Service they actually surprised me because those shoes just arrived at my home today! I mean..WOW! DSW has changed my mind & I absolutely look forward to my Elite status thru 2023! Bootie shopping here I come ✨I'm a very competitive shopper & highly recommend this company!