Was declined a return that was purchased on my debit card that has already withdraw from my account. Purchased Brooks shoes on October 16 2022, I did have my receipt when I went to return them On October 20 2022. Only wore in house. They use a company called TRE that tracks your returns ( had 3 for year). On line this company is used by DSW to track you purchases and decide when you can return based on your returns. Bottom line is I can return in 60 days according to their big brother method and have money credited back into my checking account. So buyer beware when buy-in at DSW. Nowhere is this policy posted in store, online or receipt.
