I was ordering a pair of shoes that I could have gotten from multiple different stores. I ordered from DSW because they had a promotion going on for a $100+ bag for free if you spent a certain amount of money. I ordered the shoes and a second item in order to get the promotion. I never received the bag and tracking showed they canceled it so I called customer service and they told me it was no big deal and basically to forget about it. Then I spoke to a manager and she told me she would try to send me the bag or "something similar" IF I bought something else from them. It's not like I really needed the bag but to offer a promotion only if you spend a certain amount then not doing it seems like false advertising to get people to spend more money. It is sketchy and I wouldn't believe any deals, coupons or offers you see on this website.
