DSW has been "processing" my order for almost a month. I emailed to ask what was happening, and I got a response: "So you would like to cancel." I said nothing about canceling my order. I want the shoes I have ordered. You are a shoe company; why is it so hard to do what you advertise? Honestly, if it is this complicated to get shoes, I will order them from another company. Saving a few dollars is not worth the headache. Clearly, by many of these reviews, DSW has become a terrible company to order from online. The customer service is a complete JOKE; you call, and they need help understanding what you are asking, and I need help understanding them. Save yourself the headache, spend the extra money, and get shoes from a trustworthy company.
