Ordering online, forget about it. I’ve been trying to get my money back after I exchanged and then sent back a pair of shoes. First call to customer service, gave the gentleman the tracking number and he said yes I see that they are here. Was then told I would get an email showing the refund within 24 hours, well that never came. Called back the next day, spoke to a woman who said she saw that it was returned and would send me an email stating my refund. Instead an email came that said: In regards to O#8232423685 we can see that you have made an exchange. I understand that you have returned the item back at the store however the store haven't changed the status yet. Once the store updates the exchange you will be rfunded for the same.So which is it? The exchanged item has been returned. The agent stated they were received? What is the hold up on returning my money.Never will I order from this company again.
