I ordered a pair of shoes, they sent me two different colors and two left feet. They somehow managed to at least get the correct brand and style of shoe, sadly they could not manage any of the other details. Talking to customer service was an ABYSMAL experience and time that I can never get back from my life. Sticking my hand in a meat grinder would have been more pleasant and possibly more helpful. They could not help me exchange the shoes, my only option was to return, they could not tell me where my nearest store was nor what inventory they might have, they were unable to really be helpful at all aside from telling me to return the shoes. I ordered a second, correct pair, not in the color I wanted because magically they were all out and 48 hours later decided to cancel the order because I found the correct shoes elsewhere and not shockingly customer service was neither helpful nor polite and unwilling to pick up a phone and find a way to cancel the order. They "had limitations". Perhaps they should consider not using people in India to do their customer service. I will NEVER step foot in or order online from this company again. I am so disappointed in how awful this company has become. Do not waste your time.