Extremely Disappointing ExperienceI had a very frustrating experience with DSW. I purchased two $100 gift cards based on their advertised promotion, which promised a $25 bonus for each $100 gift card. However, I never received the bonus until I reached out to customer service. Even then, instead of the $50 I was entitled to, they only provided $25.To make things worse, while trying to resolve the issue, customer service agents kept disconnecting the chat without any notice. This kind of treatment feels misleading and dishonest. I didn’t expect such poor service and lack of transparency from an established brand like DSW. Very disappointing!
