Having been a long-standing customer of Dropbox, since January 2015 as a Plus member, I decided to give Dropbox Business a trial.I opted for the trial and to pay yearly (biggest mistake ever).As a small business owner, you can often find yourself short on time and a month's trial quickly shot by and I was invoiced.It was at this stage that I was trying to revert back to Plus and cancel the service as it simply didn't fit our requirements.The problem was I didn't want to find myself having lost any of my data. When I finally had my data backed up I went to Dropbox to request a refund for the 11 months that I had not used.After several emails, I was only refunded 50% of the total. I cannot believe that after 1 month of signing up ($71.96) - I am out of pocket $359.80.Dropbox you have lost a loyal customer paying $180 a year, in fact, I feel sickened and robbed by a company I previously trusted.
