update: works eventually - problem with bugs in the system - and terribly ignorant support staff. sync stop working 2 weeks ago. still does not work. support is terrible - no solution and endless wait for someone to reply. And I am a paying customer. will try to stop it move away from this joke of a company. The two support staff who pretended to be helpful but did nothing are: Ella and Margot. As well - there is no complaint procedure at all !!!
