I am switching cloud data storage and backup providers and decided to use Dropbox because of their support for windows, mac and linux, which I use actively. First, as usual, the sales process to get you to sign in, get your credit cards and get to install is super easy and smooth and you even get to chat with a real person. This eventually does not happen after that. Second, the linux version eventually does not support a critical feature, backups, which all other platforms support, but you don´t know until you actually wonder where that tab is in the app and why it is lacking ... Third, given that I cannot use it on linux, I cannot use Dropbox at all, but it is now impossible to cancel the subscription, delete the account and remove my credit card and other info... I manage to find a privacy email where, I have sent a GPRD request to remove all my data from their site and delete my account for which I have a ticket number but no real means to contact them. Really frustrating and horrendous experience!
