dropbox

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Dropbox are better at taking your money than at providing good service

Dropbox leads you to think that your files are automatically backed up. They are not.Its interface is not user friendly.Support is not very empathetic. I need to exchange almost 40 e-mails to get at the conclusion that my files haven't been backed up since the day I paid my subscription (this is outrageous: you pay and that very day the program stops synchronizing your files!)I definitely do not recommend them.Next step: will I be reimbursed? News on this issue later.PS - No, they don't reimburse, due to "strict terms of service". They only part you from your money.ADENDA - They reimbursed me pro-rata. The amount was based on an erroneous rate (I should have been reimbursed 100% and reimbursement was less than that) but at least they recognized their mistake.

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Date of experience: Oct 28, 2024