Please don't use them for anything precious to you. I've lost years of photos of people I loved, some no longer with us. This is because they only let you recover your password via the old-fashioned way of only using your original email address as validation. There are so many different ways of validating customer identity but they stay in the past and don't care. Customer service is non-existent, they just tell you to contact your email service provider to try and get them to give you access to your old email account, basically washing their hands of the issue and passing the buck. My email service provider went out of business so now Dropbox will be holding my photos hostage forever. This is also a waste of data storage, which is an ecological issue if they're doing this as common practice. I'm absolutely gutted, very upset that I didn't keep the hard copy versions of some of my old photos and trusted they would be safe here. Humans forget passwords. Come on Dropbox, figure this out and let me into my account!
