Dropbox INITIATED A LOSS of my files which took days to find and more days to figure out where to store them. Tried contacting them and their customer service is pretty much non-existent. One REALLY has to be committed to get in touch with a human being. Once in touch there is little they can do and in my case / bad timing, while I was trying to fix my storage issue they charged me, and will not refund me - their ‘policy’. Maybe they should consider helping their customers as #1 policy.
