This is awful, a client has sent me files via dropbox that are greater than the basic, free, level. I've signed up to an account that gives me access to the right size, but I cannot get into it. I've found the chat service but it is populated by a computer, when I ask to talk to a human it sends me to Howly, saying they will be able to help but I have to sign up with a credit card that will charge me a £1 refundable fee, but when I get through the sign in to that the cost is over $38. It's all a rip off, and I cannot find anyone to talk to that will help. If I had any other way of accessing the data from my client I would use it.
