The driver arrived at my pick up address, i informed him where i needed to go. The driver was lost. He told me that he was given this address and the destination should be here. I told him its near City Hospital, he said that was a few miles away, i was very angry and upset. I phoned up DG cars they informed i had to pay the driver what was on the meter even though it was their fault. I had to pay extra £11! That was discusting, i will never be using DG Cars again, i was a regular customer.