Hidden Costs with Google Veo 2 – Beware of Unexpected Charges!I used Google Veo 2 for AI video generation, believing I was still within the free trial period, as was clearly indicated for image generation (where, once the free tokens are used up, the system blocks further use and notifies the user).For video generation, however, I never received any warning or notification that I was moving into a paid service. Only after several sessions did I discover a charge of about €380 ($368) on my account just for 1 day—an absolutely excessive and completely unexpected amount for a service I thought was still free or at least clearly limited.After contacting customer support (case 60246423), I received a partial adjustment, but the final balance still stands at $184—a significant sum I would never have knowingly authorized.Key issues from my experience:No clear warning about the end of the free trial or the start of paid charges for video generation (unlike for images).Multiple attempts to charge my credit card, even for high amounts.Only after my complaint did Google partially acknowledge the issue, but the cost remains high.The transition from free to paid is not transparent and could easily catch users off guard.I strongly advise anyone using Google Veo 2 to be extremely careful: the lack of alerts and the pricing structure can lead to unexpected and very high expenses. I hope Google improves its transparency and communication with customers to prevent others from facing the same situation.Date of experience: June 04, 2025
