dreamstime

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Great help when forgot to turn off the renewal

I bought 1 image and forgot to turn off the automatic renewal which I realised only after 2 months (of course paying the additional monthly fees...).I contacted Dreamstime and Kimberley answered immediately, explaining me what happened, turning off the automatic renewal and orginaising for refunding the fees paid in the meantime. Thanks a lot Kimberley, you're great! :-)

5
Date of experience: Mar 25, 2022