What did I like best about DreamHost Professional Services? In the end I got a new website, which was my goal. But it was a non-stop battle and I should have hired someone else.I had to ask for changes multiple times. I had to design the website myself. Literally every page I had to layout myself and then be frustrated when they couldn't just copy what I gave them on the first try.Here's an example: -Please put the top menu in the order 'A, B, C, D'. - What did they give me? 'A, C, B, D'. I had to do all the quality control. They had no graphic sensibilities. Zero. They'd put an image on the website and it'd be cropped and stretched. I'd say "this is bad because X, Y, Z. fix it so that it is like this" and they'd not make the change or change it wrong. They left 2.5 GB of backups on my FTP site. They broke internal URLs. They used the wrong images. They never answered half my questions. They were vague about everything. The whole process took almost 5 months—over twice as long as I was originally told. The list goes on and on, but you get the point. It was a horrible, painful experience.After the website was complete, I had to make so many changes myself. If I wasn't experienced with editing a Wordpess site (so that I could fix all their garbage), after DreamHost Professional Services was 'finished', I would have been stuck with a semi-functional website full of errors that would have damaged my small business.I also hired DreamHost Professional Services to do SEO optimization and that turned out to be worthless garbage. In the end I have a website I really like, but it is because I was knowledgeable to fix all their errors.I have been hosting my website with DreamHost for 15+ years. They are a great hosting service and they should stick with that.
