Doordash scams restaurants and consumers.I placed an order with a restaurant in Albury. I made contact with the restaurant when food had not arrived at the specified time. They contacted me to let me know the time the food was picked up at 2.03pm. We were 400m away from the restaurant according to Google Maps.At 2.30pm I made multiple attempts to contact Doordash, I couldn't call them but they could call me - one way communication is their first issue.They said they could not contact the person delivering the food.At 4.30pm I received a call from a man claiming he was at my home to deliver the food. Super creepy as I had asked food to be delivered to us at a hair dresser not a house and I lived more than 100km away!No refund issued from Doordash. They said the restaurant would need to provide it. Second problem for Doordash - no accountability. For poor service.I lodged a complaint and they said they could give a gift voucher only if I opened an account with them - essentially seeking more information from me for their marketing rather than resolving the issue. More than $70 of food stolen by Doordash and then having contracts with restaurants to cover Doordash misgivings.DISGUSTING!!!
