I reached out to customer support after being charged >£100gbp for a service that auto renewed which I do not use. I did not have any active subscriptions in Play or Apple store so this was hidden away in their account settings. I was already not using the service for months and had no need for it going forward. After explaining the situation I received a generic automated response and no response to my follow up.This is a shame because the classes and platform are actually good - but I can't recommend it as they're clearly relying on scammy tactics to charge their customers when they least expect it and especially when they no longer need the service.
