My second trip and sadly my last! What a change 5 years have made. No Disney magic. It has simply gone. It’s all about the money now and I feel like I know the true meaning of daylight robbery. Rude staff, hardly any characters, awful merchandise (cheap and tatty and, like everything else, overpriced). Walt wanted to build a magical safe place for him and his family and all the other families to enjoy. In my humble opinion he has done just that. It is without doubt magical but the people running it need to go back to those roots and take a good hard look at what it is becoming. I hope people vote with their feet and the greedy people at the top have to take stock and bring it back in line to where it was even 5 years ago. As a side note universal was by far the best 2 days of our trip! (Maybe that’s where all the nice staff of Disney have gone!!). Rides working, queues not too long, drink stations everywhere great merchandise and nice food.